Do the BIG ROCKS first!

Click the picture to watch this Steven Covey YouTube video

Testimonials
  • Dave Baehr of ROCs has been extremely effective in introducing evidence based project management techniques to our greater leadership team. In addition, Dave has also “rolled up his sleeves” to work collaboratively with the clinical operations team, who are eager but inexperienced with successful project management, to tackle the “real world” issues that often derail even the most compelling process improvements.
    He has been so well received within the Clinical Operations Leadership Team, that our hospice recently decided to expand his project management mentoring to other operational areas such as technology and human resources. Dave has become an invaluable member of our hospice “family” educating all of us on skills critical to our future success.


    Debbie Owen
    Chief Clinical Officer
    Hospice of Santa Cruz County
  • The business of hospice is changing fast. Given everything that comes at you as a CEO, it is priceless to have an experienced organizational coach... to challenge you to stay focused on today’s Big Rocks while planning for tomorrow’s!

    Michael McHale
    President & CEO
    Hospice of the Chesapeake
  • "... Dave was invaluable in working with the Director of Information Services to prioritize projects in an order that was attainable and that facilitated Hospice of the Chesapeake successfully migrating data storage, training field staff on field devices, and putting processes in place that ensure success in the Information Technology Department."

    Jacqueline R. Heimbuch
    CFO, VP of Finance and Administration
    Hospice of the Chesapeake

Education   (HIPAA Security,   Project Management,   Leadership)

 

HIPAA Security Education The HIPAA Security Rule and HITECH Act define standards that address the confidentiality, availability, integrity and overall security of electronic Protected Health Information (ePHI) within healthcare.  You are required to implement a variety of practices within your hospice and to show evidence of your practice.

ROCs provides HIPAA Security Education covering safeguards required by the HIPAA Security Rule to protect the security of protected health information in electronic form.  This education is recommended for the compliance officer, security official, IT staff, or anyone else who will be involved in implementing or who needs a detailed understanding of HIPAA Security.

The education can be tailored to fit your specific needs, but typically includes HIPAA Privacy versus HIPAA Security, HIPAA Security standards, relevant HITECH Act requirements, and practical guidelines for application.

 

Project Management Education - Hospice agencies can be crippled by the lack of an ability to execute projects. Think about it, nearly every improvement or regulatory requirement in your hospice requires a project to be accomplished. Unfortunately, many hospices have not been exposed to project management principles and they struggle with projects that cost too much, move too slowly, and don’t deliver the expected results.

The consequences of poor project management in the implementation or reimplementation of software systems is often seen. Many agencies are not realizing the benefits of the best-practices designed into their EMR system. Organizations are often using a small portion of the system because they have chosen to cling to past processes, have customized the system to retain their beloved processes, and have consequently put themselves on a path toward greater separation from the present and future efficiencies of the system.

Experience has shown that the adherence to a simple project structure and methodology greatly improves the success. Projects can be completed on time, on budget, and achieve the desired benefits. The project leaders and team members have a positive experience and are excited to take on the next challenge.

A certified Project Management Professional (PMP) provides education and guidance in the application of best practices for creating a project coordination and management structure within your hospice. One that will help drive successful outcomes on the right projects at the right time.

 

Leadership Education - ROCs leadership education teaches and demonstrates proven methods that develop the skills, structure, and tools of accountability that will allow your hospice to truly change behavior and create a focused, result driven leadership team. We apply a blueprint for operating a hospice as an integrated, coherent, and coordinated system. ROCs coaches help your leaders to set goals, measure performance, and challenge themselves to be an ever improving leader.

ROCs executive leadership coaches, with experience as senior hospice leaders, work directly with the CEO, senior leaders, and the greater leadership team to address the fundamental problems that underlie major transformation.

ROCs is available to perform an education needs assessment to identify the education needs of your team.